WHY Code 4 NW

We are dedicated to providing the best personalized service and resources to those individuals experiencing a crisis. Your call will be answered by a live person who understands the issues you are confronting. All call-takers are current or former first responders or work in the public safety/EMS field in Washington State. Confidentiality is protected by RCW 43.101.425.

Confidential Crisis Response & Referrals for:
  • Drug/Alcohol Treatment
  • Peer Support Services
  • Financial Counseling
  • General Counseling & Referral Services
  • And MORE...
Phone: 425.243.5092

eMail: Help@Code4NW.org

Address:  2949 4th Ave S
                     Seattle, WA 98134


Steve Redmond

Steve Redmond is one of the founding members/volunteers of Code 4 Northwest. Code 4 Northwest is an RCW protected free crisis line and referral service for all northwest first responders, EMS, corrections, family members, and civilian support staff. Prior to the creation of Code 4 Northwest, Steve was one of the initial volunteers of Safecallnow, where he remained for over 4 years. Steve is dedicated to giving Washington State’s first responders, public safety employess, EMS, corrections, civilian support personnel, and their families the personal attention, service, and support they deserve in times of crisis.

Steve started his law enforcement career as a Spokane Police Department as a Reserve in 1989. In 1992, he was hired by Seattle Police Department as a full-time sworn officer. During his career with Seattle, Officer Redmond has worked as a patrol officer, mountain bike officer, field-training officer, DUI officer, traffic officer, and is currently assigned to the motorcycle unit. Steve has been with Seattle PD for over 21 years.

During his time with Safecallnow and now with Code 4 Northwest, Steve has had opportunity to present at many first responder conferences, as well as police and fire departments around the region. Steve’s presentation offers his unique perspective on surviving the job, surviving personal crisis, and surviving family crisis. This perspective is based on his personal journey through the disease of alcoholism and the chaos it causes, as well as his experience in helping over 2000 first responders and families deal with their own personal crisis such as addiction, finances, PTSD, stress and more.

Vice President

Brenda Nelson

Brenda Nelson has been involved in the healthcare industry for over 25 years when she started her career as a Registered Nurse. In 1986, she began working as a Critical Care Nurse in which she established her expertise in neonatal and emergency medicine. In 1996, Brenda continued her passion for emergency medicine by becoming flight nurse for Airlift Northwest. During her time at Airlift, Brenda has worked as a flight nurse, assistant chief flight nurse, and is currently the Chief flight nurse.

Brenda has always had a passion for helping her community and fellow individuals in the EMS industry.


Sarah Scott

Sarah Scott is the Operations Manager at the Seattle Police Officers Guild which represents all sworn Officers and Sergeants in the Seattle Police Department. During her 8 years at SPOG, she has had the opportunity to work police officers, families, police department personnel and elected officials on items that directly affect the benefits and working conditions of SPOG members and law enforcement officers across the state. She also works with the Seattle Police Guild Benefit Trust, the Council of Metropolitan Police and Sheriffs and serves as the administrator for the Long Term Disability Plan for all Seattle Police Guild and Seattle Police Management Association members. Her greatest joy is spending time with her three sons and her husband, who works for the King County Sheriff’s Office Communication Center.

Brett Burns

Born and raised in Washington, Brett has always had a passion for the outdoors, enjoying wakeboarding, snowmobiling, and mountain biking in his spare time. Attending Seattle University, he obtained his Bachelor of Arts degree in business administration with a major in finance and a minor in economics, receiving Dean’s list recognition 6 times. While attending college, Brett partnered with his father and began his career in the mortgage business. Over the last ten years he has obtained national and state licenses in WA, OR, CA, & ID and has consistently been a top producer and chairman’s circle member since 2010. Throughout Brett’s tenure, he has helped fund over 4500 loans totaling over $800,000,000.

Beth Wareing

Beth Wareing has been a police officer in Washington State since 1997. She has simultaneously worked as a practicing master's level mental health counselor since 2009. Beth is an emergency services peer and mental health professional for the Snohomish County Critical Incident Stress Management Team. She was the Peer Support Team Coordinator for the Lynnwood Police Department until her move to the Seattle Police Department in 2013. She was a trainer and call taker coordinator for Safe Call Now.

Jay Hagen

Renee Hopkins

Hillary McClure